Green Building Job Postings

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JOB TITLE:

Pangea Organics: Internal Sales & Service Coordinator

PRIMARY PURPOSE:

To ensure 360 degree internal and external customer satisfaction by providing extraordinary service of daily functions and processes.
To maximize sales during each customer interaction and work with team members to achieve company sales goals.
To perform duties and responsibilities reflective of the mission and core beliefs of the organization.

DUTIES & RESPONSIBILITIES:

Deliver sales objectives as defined.
Primary contact for wholesale partners, consumers and field sales organization.
Partner with field sales team members to ensure extraordinary customer development and follow through.
Assist field sales team with customer service details related to credits, shipments, billing and invoicing.
Responsible for taking orders efficiently with a focus on exceeding the expectations of our customers.
Develop and grow sales through prospecting and relationship development. Actively make daily sales calls to new and existing accounts.
Impart product knowledge, launch information, and use suggestive selling techniques resulting in increased sales and profitability for our customers and the organization.
Work adeptly with both internal and external customers and respond appropriately to customer reactions.
Listen, display patience and flexibility with excellent follow-through and a high level of attention to detail.
Take challenges, claims, and refunds quickly, efficiently and direct to appropriate team member for resolution.
Possess extensive knowledge of account requirements that leads to opening new accounts, increasing purchases in existing accounts and improves the overall account relationship.
Be knowledgeable about the Pangea Organics product assortment, services and programs.
Maintain accurate account records and notify appropriate team members when changes occur.
Perform special functions, as delegated: customer research, mailings, and special projects.
Perform other duties as assigned and/or requested
Attend trade shows and appropriate trainings where necessary

REQUIREMENTS:

High school diploma or equivalent.
Two-four years experience in related field preferred.
Previous personal care sales experience or account management preferred.
Excellent customer service, verbal and written communication skills.
Strong organization skills.
Advanced level MS Excel, MS Outlook and MS Word

CONTACT:

Pangea Organics
6880 Winchester Circle, South Bay
Boulder, CO 80301

Toll Free: 1.877.679.5854
Phone: 303.413.8493
Fax: 760.437.4479

General Info: info@pangeaorganics.com

Recruitment Inquiries: HR@pangeaorganics.com

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